The goal of quality is customer satisfaction
Customer satisfaction is the foundation of the company's survival, and the goal of quality is to pursue the satisfaction of external customers with the final products and services
Customers are satisfied with phased products and services, which is the company's quality development strategy.
● the requirement of quality is to do things right at one time
High quality is to do things right at one time. Failure to do things right at one time will lead to customer dissatisfaction, low work efficiency and poor operation
High cost and doing things right at one time is an important guarantee for the company's good quality, good service and low cost.
● quality is based on full participation
The attitude of employees determines the quality. Quality is the responsibility of everyone in the company. There are no passengers here. They are all crew members. Quality is important
It depends on the efforts of everyone in the company.
● the quality method is prevention first and continuous improvement
Quality is not produced by inspection and testing, but in the process of prevention and continuous improvement. Only through process execution
Excellent quality can only be achieved through the continuous cycle of practice, improvement, solidification and re implementation.
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